FAQ

1. What products do you offer?

We offer a wide range of home essentials, pet care products, and gardening tools designed to enhance your living space, ensure comfort for your pets, and support your gardening needs.

2. How can I place an order?

Simply browse our collections, select the products you'd like to purchase, and proceed to checkout. Follow the easy steps to complete your order securely.

3. Do you ship internationally?

Currently, we ship within the Philippines. Stay tuned for future international shipping options.

4. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. You can use that number to track your shipment via our courier’s website.

5. What payment methods do you accept?

We accept payments via credit/debit cards, PayPal, and cash on delivery.

6. Can I change or cancel my order?

Orders can be modified or canceled within 24 hours of purchase. Please contact us as soon as possible for assistance.

7. How do I return an item?

We offer returns within 14 days of receiving your order. Items must be unused and in their original packaging. Please visit our Returns & Exchanges page for full instructions.

8. Is there a warranty on your products?

Yes, some products come with a manufacturer’s warranty. Please check the product details on the page for warranty information.

9. How do I contact customer support?

You can reach our customer support team through the Contact Us page, or email us directly at support@nookandnuzzle.com.

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